Product supply commitment

1.Guarantee to provide new products without defects, and provide relevant drawings and other technical documents of the products. After the goods arrive at the site, technicians will be sent to the site to provide free technical guidance training for the products and guide the installation and debugging

2.Reply 2 hours after receiving the product quality problem, and be responsible to deal with the product quality issues until you are satisfied

3.The company provides customers with after-sales service hotlines, technical hotlines, quality assurance hotlines to guarantee that relevant departments will be serviced within 12 hours, and the main staff will open mobile phones to provide services within 24 hours

4.The qualified rate of products is 100%. If defects/potential defects are found within the warranty period, our company is responsible for free repair or replacement, and compensation for losses. Free technical advice and services are provided。

5.All products will be timely and accurately sent to the designated place of the customer, with the product packing with the product instructions and certification, if the customer needs, our company will send relevant personnel to the site to guide the installation and debugging